How can we help?

Open Settings → Restore purchases, or use Restore on the paywall. Use the Apple Account associated with the original purchase and an internet connection. Restoring access does not create a new purchase. If access is still missing, contact support with your app version and a description of the issue.

An unlogged day is different from an explicitly alcohol-free day. Unknown quantities also remain separate from zero. Select a day in Calendar and use its Log or Edit action to review it, then save your changes. Future dates cannot contain consumption entries.

Open Settings → Daily reminder to change its time or turn it off. The reminder asks you to log yesterday. If reminders do not arrive, also check SipLog’s notification permission in iOS Settings.

Open SipLog and check that the diary and Pro access are correct. iOS controls widget refresh timing, so changes may take a moment to appear. Check the widget’s selected favorites; deleted favorites need to be replaced in its configuration. App lock can hide diary content. If the problem persists, remove and add the widget again.

Open Settings → Export data for the free basic JSON export. Pro users can create a calendar image in the Recaps tab. Choose a destination in the system share sheet. Basic exports may include notes and expenses; calendar images reveal consumption patterns.

SipLog keeps the diary on your device and does not provide account-based cloud sync. Device backups may contain app data, depending on your Apple settings. Keep a copy before removing the app. Support cannot recover a diary that is no longer on your device or in your own backup.

Changing your preferred currency does not convert previously recorded expenses. SipLog keeps their original currencies and does not fetch exchange rates. Tap the Recorded spending card in Insights to see the currency breakdown.